Frequently Asked Questions

  • 1. What is the California Address Confidentiality Program, Safe at Home? 

  • 2.  What does Safe at Home do?

  • 3.  Who is eligible?

  • 4.  What services are offered?

  • 5.  How do those eligible apply for the Safe at Home Program? 

  • 6.  Can other household members participate in the Safe at Home Program?

  • 7.  What kind of mail is forwarded?

  • 8.  What happens after a person is accepted into the Safe at Home Program?

  • 9.  How long are participants certified to be in the program?

  • 10.  Can someone be cancelled from the Safe at Home Program? 

  • 11.  Who is required to accept the substitute address?

  • 12.  Will my mail be delayed?

  • 13.  Who else will have access to my confidential address?

  • 14.  What happens if I move or change my name?

  • 15.  What do I do if someone refuses to use the substitute address? 

  • 16.  How do participants register to vote without putting their confidential information at risk?

  • 17.  Does the Safe at Home Program remove or delete existing public information? 

  • 18.  Is the Safe at Home Program like a witness protection program?

  • 19.  When buying residential property, how do I keep it confidential?