Information for Enrolling Agencies

An Enrolling Agency is a state, county, or non-profit agency designated by the Safe at Home program that provides counseling, referral, shelter, or other specialized services to victims of domestic violence, stalking, sexual assault, human trafficking, child abduction, and elder or dependent adult abuse; or a state, county, or non-profit agency that assists reproductive health or public entity representing persons applying to be program participants. Enrolling Agency staff help determine if the Safe at Home program is a good fit within their client’s safety plan and assist with the completion of the Safe at Home enrollment application.

How to Become a Designated Enrolling Agency

Community-based organizations interested in becoming a designated Enrolling Agency within the Safe at Home network should follow the steps outlined below.

1. Express Your Interest
   Email us at EAinquiries@sos.ca.gov to let us know your agency is interested. We will provide you with information and resources about the program and the role of Enrolling Agency.
2. Submit Designation Agreement
   If Safe at Home appears to be a good fit for the organization, please complete and submit the Enrolling Agency Designation Agreement (Revised October 2024) to the Safe at Home program.
3. Wait for Eligibility Determination
   Safe at Home will review the submission and determine eligibility according to Government Codes §6208.5 and §6215.8.
4. Attend Leadership Onboarding Webinar
   If eligibility is met, the prospective agency’s leadership will be invited to attend an onboarding training webinar.
5. Attend Application Training
   Following the onboarding webinar, Enrolling Agency staff must complete Application Training before assisting applicants. The training covers how to complete the application and outlines the responsibility of Enrolling Agencies. Trainings are held online throughout the year at no cost.
6. Be Added to the Public Directory
   If the agency is not marked as confidential, it will be listed on the Enrolling Agency Public Directory .

Once designated as an Enrolling Agency, the following applies:

1. Designation Period
   The Enrolling Agency designation is valid for four years.
2. Designation Renewal
   Prior to expiration, agency leadership will be notified with instructions to renew their designation as an Enrolling Agency.
3. Withdrawal or Termination
   An agency will cease to be designated if the Safe at Home program receives the Enrolling Agency’s Request for Withdrawal form or if the agency is terminated in accordance with California Code of Regulations Section 22100.4.

Enrolling Agency Training

Training webinars are held for staff members at active Enrolling Agencies. If you are interested in any of these trainings, please send an email to EAInquiries@sos.ca.gov. In your email, please include your Name, Title, and Agency Name.

If you are interested in receiving training on how to assist public entity employees/contractors and/or reproductive healthcare providers, employees, volunteers, and/or patients, please email EAInquiries@sos.ca.gov.

Upcoming Training Dates:

• Application Training (hosted on Zoom)

  These sessions are designed for enrolling agency staff, whether new or those seeking a refresher. Attendees will have the opportunity to learn how to complete and submit the enrollment application, and receive program overview, news, and updates. This training is for advocates that serve victims/survivors of crime types, and their household members.

  • Thursday, January 8, 2026 from 10am–12pm
  • Thursday, February 12, 2026 from 10am–12pm
• Enrolling Agency Open Forum (hosted on Zoom)

  Safe at Home staff will host an open discussion amongst enrolling agency staff to promote peer engagement and direct communication. Safe at Home staff will be available to answer questions as needed, but this space is intended to encourage interaction and information sharing among your fellow enrolling agency staff.

  • Thursday, March 12, 2026 from 10am–11am
• Benefits of Online Portal: an informational webinar about its digital advantage (hosted on Zoom)

  This webinar is designed for enrolling agency staff to cover the benefits of electronic application submission. Attendees will also learn about the requirements of the Online Portal Training Course.

  • Thursday, January 15, 2026 from 10am–11am
  • Thursday, February 26, 2026 from 10am–11am
• Online Portal Training Course (hosted on Zoom)

  This training course is designed for enrolling agency staff who want to submit enrollment applications using the Online Portal. Attendees will receive instruction on how to submit applications electronically, review best practices, and gain experience by submitting practice applications. Each course requires mandatory attendance of an orientation and a debrief session, along with the submission of all required practice applications. Upon successful completion, the attendee will receive a license to log in to the Online Portal.

  • January 20 - 26, 2026
  • February 23 - March 2, 2026

• See the full 2026 calendar here.