If you are experiencing problems with the Secretary of State website, below are a few suggestions that may assist you in resolving the problem.If your questions are not answered here, please email the Webmaster.
The Secretary of State website is best viewed using Microsoft Internet Explorer (IE) 7.0 or higher, Firefox 3.0 or higher, Opera 10 or higher, or Safari 3.1 or higher. If you are using an older version of any of these browsers, you may need to upgrade to the latest version. (Note: these downloads are free.)
Some Internet Explorer 10 users have received the following error message when attempting to file a Statement of Information on the Secretary of State's Business Filings website.
The version of your browser is not supported.
Please follow the instructions in the Business Filings Website, Internet Explorer 10 Issue document (pdf 413KB) to file your Statement of Information using Internet Explorer 10.
To display foreign language fonts, you may need to install one or more large multilingual fonts, such as Code2000.
RSS, or Really Simple Syndication, is a method of sharing and broadcasting frequently changing content, such as news, from a website.
For more information, please visit the links listed below:
ZIP files hold one or more other files in a compressed file format. To access the contents of a .zip file, you must decompress it. For more information on .zip files see Wikipedia.org.
The Secretary of State’s standard for posting documents and forms online is the Portable Document Format (PDF). To open a PDF file, you should have the latest version of the free PDF Reader such as Adobe Reader or PDF Download by Nitro PDF Software. If after downloading the reader and reviewing the information below you still cannot open the PDF file, please visit the Adobe Reader Help page at helpx.adobe.com/reader.html or the Nitro Support page at www.pdfdownload.org/support.html
If you experience a blank window when downloading a PDF file within your web browser you may need to upgrade to a newer version of the PDF Reader.
All of our PDF files are verified prior to posting to the web site. If you receive a message that the PDF file is damaged, most likely the download was not successful and you should attempt to download the file again.
Occasionally, when using an older version of Adobe Reader and completing a "fill-in" form created in a newer version of the reader, the text you enter will be deleted as soon as you tab to the next field. If the text is entered a second time, the text will not be deleted. However, to avoid this problem, you should upgrade to a newer version of the PDF Reader.
In some cases, when printing documents in PDF file format, some or all of the text may run together with no spaces between the words. However, the text displays properly on the screen. This problem can nearly always be resolved by installing the most recent printer driver available for your printer You may be able to obtain a free printer driver update from your printer manufacturer's web site.