CAL-ACCESS FAQs Section 3 Question 13
How do I file a new document using Cal-Online when I log back onto my account and receive the message "The Form xxx [form number] has been submitted?"
If you log back onto Cal-Online in order to file a new document or an amendment, but receive the message "The form xxx [form number] has been submitted" when nothing new has been submitted, then the message screen is a remnant of your last filing. If you look at the "Time submitted" indicator, it will show the date of your last successful filing using Cal-Online. (See the answer to Question 4 about "Logging Off Properly" to avoid this problem.)
In order to return to the reporting menu so that the new document may be filed, do the following:
- Click on the button in the lower left portion of the screen marked "Return To Filing Desk." This should bring you to the start up page that has 3 basic portals marked "My Account," "Reporting" and "Exit Cal-Online."
- Click on the portal marked "Reporting." This should bring you to the screen labeled "What would you like to do?"
- You can now choose to "File a New Filing" or "Amend an Existing Filing."
- If you have more than one form choice, be sure to check the proper form you wish to file or amend.