More than half of Safe at Home program participants are school-aged children. School administrators may also encounter adult program participants as students or as school employees.
While the number of Safe at Home participants in one school district may be small, the employed security measures of the school and district are critical to ensuring the safety of the student and his or her family. The Safe at Home program administration and our participants appreciate California's schools' and school districts' cooperation and partnership in protecting the confidential address information of survivors of violence and their families.
Accepting the Safe at Home P.O. Box
- State, county and local government agencies are required to use the Safe at Home substitute address (a P.O. Box in Sacramento) in lieu of the residence address for all internal and external records created on behalf of a participant. (per Government Code §6207)
- Each participant certified by the Secretary of State receives a laminated Authorization ID card that displays his or her name, signature, Safe at Home P.O. Box address, four digit authorization number, expiration date, and the Secretary of State’s toll-free number: (877) 322-5227.
- When the parent, guardian or student participant presents his or her authorization ID card and the Student Record Information Letter, the school administrator(s) must accept and use the Safe at Home substitute P.O. Box address (shown on the card) in lieu of the participant’s actual residence address.
- For emergency card purposes and to establish school district eligibility, if required, the actual physical address of the participant should be provided and records containing this information should be kept in a confidential location and not shared with other parents or staff.
- If there are any concerns, please contact the Safe at Home program at (916) 653-1769.
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Keeping the Participant’s File Confidential
- Student records that are accessible to general school staff, non-custodial parents, and the public must display only the Safe at Home P.O. Box address – never the student’s actual residence location.
- Student records containing emergency address information should be kept in a confidential location, with restricted access.
- Parents are provided with an informational form (the Student Record Information Letter) to give to the school for placement in the school file.
- If a parent enrolled his or child/children and did not receive the Student Record Information Letter, please ask the parent to contact our office toll-free at (877) 322-5227 to request the letter.
- Should a non-custodial parent present a court order that grants him or her access to a Safe at Home participant's student file, please be sure to remove any name change and residence address information from the file before he or she views the file. If contact information is requested pursuant to the court order, please provide the Safe at Home P O Box address in lieu of the residence address information and Safe at Home's toll-free number (877) 322-5227 in lieu of the participant's phone number. Please also contact the custodial parent and Safe at Home at (916) 653-1769 to notify us of any release of information.
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- To verify the enrollment status of a student in the Safe at Home California Confidential Address program, call our office at (916) 653-1769.
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