When you move, you must submit a change of address in writing seven (7) days prior to moving. (per Government Code §6206.7(b)(3)) Complete the Change of Address Packet included in your Participant Packet to make the change. The Change of Address Packet includes the following forms for you to complete with your new address:
You can also submit a change of address by any of the means below. If you choose one of these options, the Change of Address Packet will be sent to your new address for you to complete:
Enrollment in Safe at Home does not affect custody or visitation orders and is not evidence of victimization. Participation in the Safe at Home program does not affect custody or visitation orders in effect prior to or during program participation, nor does it constitute evidence of domestic violence or stalking for purposes of making custody or visitation orders. (per Government Code §6209.7)
Section Six (6) of the Safe at Home Application must be completed accurately. If you have minor children, the names and last known addresses of those minor children, the names and last known addresses of the other parents of those minor children, all court orders related to the custody, visitation or support of those minor children, and the names and addresses of the legal counsel of record in those cases must be provided with the application. Important: The addresses provided in Section Six (6) must be the last known addresses of the other parents of the applicant’s child/children, not necessarily the abusers or stalkers, unless the abusers or stalkers are also the other parents of the child/children. (per Government Code §6206(a)(4))
Other parent notification is required by law. If you have a minor child or children, the law requires Safe at Home to send a letter to the other parent and his or her attorney (if they have one) specifying the Secretary of State as the legal agent to receive service of process and to receive and forward your mail. Within 10 days or your application, the Secretary of State must notify the other parent or parents of your enrollment. The letter will request that the Safe at Home P.O. Box, rather than your physical address (which is confidential) be used to mail any correspondence intended for you or your children, unless there is a court order prohibiting contact, in which case only the service of process information is provided. The notice shall be given by mail, return receipt requested, postage prepaid, to the last known address of the other parent to be notified. A copy shall also be sent to that parent’s counsel of record, if any. Note: To prevent sharing of your Safe at Home P O Box Address, you must provide a copy of the most recent court order prohibiting contact. Mail received in violation of a restraining order should be reported immediately to law enforcement. (per Government Code §6206(d))
How to execute a service of process: To execute a process service, the server must prepare two copies of each document being served. The documents must be delivered (Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.) in person, through a party at least 18 years of age and unrelated to the case, to: Secretary of State's office, 1500 11th Street, 4th Floor, Room 460, Sacramento, CA 95814. One copy is immediately forwarded to the participant via certified mail and the other copy is retained by Safe at Home. Service of process is accepted for active participants only. (per Government Code §6206(a)(5))
A confidential address can be released under the following circumstances: (per Government Code §6208)
Participants who continue to live in fear for their safety may qualify to renew their certification at the end of their four year certification period. (per Government Code §6206(c))
After withdrawal or termination, a participant’s file is kept for a period of three years following termination or withdrawal. By law, after the three year period, the records are destroyed. The only exception is if the participant's file includes a confidential name change filing. In this case, the file is retained at the Secretary of State's office indefinitely, but can only be accessed through a court order or law enforcement request. (per Government Codes §6206.4, 6206.5, 6208)
Should a participant wish to request copies of any documentation submitted, he or she must submit a written, signed and dated request (per Government Code §6209) to: Safe at Home, P.O. Box 846, Sacramento, CA 95812.
Legal Name Requirement (per Government Code §6206(a)):
Using the Safe at Home ID (per Government Code §6207(a)):
Participants have the option to withdraw from the program at anytime during their four-year certification period. (per Government Code §6206.7(a))
"I was opening mail you had forwarded to me and I suddenly felt so grateful to you, I just wanted to express it!"
Safe at Home Participant
"It has really helped me to be able to have an address to use that allows me as much confidentiality as possible."
Safe at Home Participant
"I'd like to thank everyone affiliated with this exceptional program for the peace of mind and safety it has afforded me for the past four-plus years."
Safe at Home Participant