Signage -
Sections 11B-216 and 11B-703

Polling Place Accessibility Guidelines – April 2014


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Signage is used extensively on Election Day to direct voters arriving at the polling place to the voting area. However, not all areas or features of a building open on Election Day are under the jurisdiction of county elections officials. For this reason, those areas of a facility used by county elections officials shall be clearly marked to provide accessibility for all voters. (CCR, Sections 11B-216.2 and 11B-216.3.)

When a voter arrives at the polling place, several signs may be necessary to show elderly voters and voters with disabilities where to vote. All directional entrance signs placed at arrival points to the polling place shall conform with this section. Additional directional signs shall be provided to guide voters toward and through the accessible path of travel to the voting area whenever that path diverges from the regular path of travel. (CCR, Sections 11B-216.6 and 11B-703.5.)

The standard symbol used to identify facilities and features that are accessible to elderly voters and persons with disabilities is the International Symbol of Accessibility (ISA). The ISA used by county elections officials consists of a white figure on a blue background. (CCR, Section 11B-703.7.2.1.) See Figure 16.

The International Symbol of Accessibility (ISA).

Figure 16


Providing way-finding signage to the voting area is accomplished by using the ISA in conjunction with large bold arrows and/or other directional symbols. All accessible signage regardless of content shall have a non-glare finish. (CCR, Sections 11B-216.6 and 11B-703.5.1.) For signage that must be laminated to withstand exterior weather conditions, it is recommended that a matte or eggshell finish laminate be applied to reduce glare.

Accessible signs shall also have character and symbol colors that contrast with the background color. (Dark on a light background or light on a dark background.) (CCR, Sections 11B-703.5.1 and 11B-703.7.1.) See Figure 17.

Photograph of accessible sign showing light characters on a dark background.

Figure 17


All accessible building entrances shall be identified with the ISA. Entrances which are not accessible on Election Day shall have directional signage that indicates the route to the nearest accessible entrance. (CCR, Section 11B-216.6.) Directional signs shall have contrasting colors and non-glare finish (CCR, Sections 11B-216.6 and 11B- 703.5.1.) Directional and informational signs do not require raised letters and Braille. See Figure 18.

A photograph showing accessible directional signage indicating the location and route to the accessible polling place entrance. Another photograph showing accessible directional signage indicating the location and route to the accessible polling place entrance.

Figure 18


All accessible building entrances shall be identified with the ISA. Entrances which are not accessible on Election Day shall have directional signage that indicates the route to the nearest accessible entrance. (CCR, Section 11B-216.6.) Directional signs shall have contrasting colors and non-glare finish (CCR, Sections 11B-216.6 and 11B- 703.5.1.) Directional and informational signs do not require raised letters and Braille. See Figure 18.

Tactile characters on signs shall be placed so the lowest part of any Braille cell is 48 inches or higher above the floor and the bottom of any tactile letter is no more than 60 inches above the floor measured from the baseline of raised characters. (CCR, Sections 11B-703.4.1 and 11B-703.4.2.) See Figure 19.

A photograph showing the mounting height for Braille and Raised Characters.

Figure 19


A voter shall be able to approach within 3 inches of a sign without encountering protruding objects, or standing/wheeling within the swing of a door. (CCR, Section 11B-703.4.2.)

Additional ways of accommodation provided in the voting area may include assigning a poll worker the duty of providing way-finding throughout the day and during emergencies.


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